Toward higher-performance health systems: adults' health care experiences in seven countries, 2007.
Schoen C, Osborn R, Doty M, et al. Toward higher-performance health systems: adults' health care experiences in seven countries, 2007. Health Aff (Millwood). 2007;26(6):w717-734.
This survey study shares patient experiences from differing health care systems and highlights differences in attributes such as access, after-hours care, and care coordination. A past report from the Commonwealth Fund discussed the framework for a high performance health system in the United States.