Sorry, you need to enable JavaScript to visit this website.
Skip to main content
Review

Towards safe conversational agents in healthcare.

Denecke K. Towards Safe Conversational Agents in Healthcare. Stud Health Technol Inform. 2023;302:157-161. doi:10.3233/shti230094.

Save
Print
June 14, 2023
Denecke K. Stud Health Technol Inform. 2023;302:157-161.
View more articles from the same authors.

The public is increasingly using conversational assistants like Siri, Alexa, and Google Assistant to find medical advice and self-diagnose. This narrative review summarizes three facets of safety: system (data privacy/security), patient (risks of acting on inaccurate information), and perceived (patient trust in the system). Future research should address all three safety facets, and the results should be transparent to consumers.

Save
Print
Cite
Citation

Denecke K. Towards Safe Conversational Agents in Healthcare. Stud Health Technol Inform. 2023;302:157-161. doi:10.3233/shti230094.

Related Resources