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PSNet: Patient Safety Network
Journal Article

Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems.

Braithwaite J, Runciman WB, Merry AF. Quality & safety in health care. 2009;18:37-41.

This piece explores how complex sociotechnical systems, natural peer-driven networks, and tipping points can be employed to promote best practices and enhance safety.