Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems.

J Braithwaite; W B Runciman; A F Merry

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Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems.

March 4, 2009

Braithwaite J, Runciman WB, Merry AF. Qual Saf Health Care. 2009;18(1):37-41.

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This piece explores how complex sociotechnical systems, natural peer-driven networks, and tipping points can be employed to promote best practices and enhance safety.

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Towards safer, better healthcare: harnessing the natural properties of complex sociotechnical systems.

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