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Towards safer healthcare: qualitative insights from a process view of organisational learning from failure.

Monazam Tabrizi N, Masri F. Towards safer healthcare: qualitative insights from a process view of organisational learning from failure. BMJ Open. 2021;11(8):e048036. doi: 10.1136/bmjopen-2020-048036

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August 25, 2021
Monazam Tabrizi N, Masri F. BMJ Open. 2021;11(8):e048036.

In this qualitative study, researchers interviewed 40 clinicians in high- and low-performing hospitals to better understand the barriers to effective organizational learning from medical errors. Findings from these interviews suggest that the primary barriers to active learning stem from social issues post-reporting – e.g., lack of trust or proactive engagement from management. The authors highlight the importance of fostering an organizational culture that encourages cooperation and collaboration between management and clinicians.

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Monazam Tabrizi N, Masri F. Towards safer healthcare: qualitative insights from a process view of organisational learning from failure. BMJ Open. 2021;11(8):e048036. doi: 10.1136/bmjopen-2020-048036