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PSNet: Patient Safety Network
Journal Article

Trade-offs between voice and silence: a qualitative exploration of oncology staff's decisions to speak up about safety concerns.

Schwappach DLB, Gehring K. BMC health services research. 2014;14:303.

Although doctors and nurses in an oncology unit all agreed on the importance of speaking up in unsafe situations, they described various barriers to actually doing so, including the potential to damage relationships and concern about the accuracy of their own assessment of the situation.