Understanding the cognitive work of nursing in the acute care environment.
The authors of this AHRQ-funded study applied techniques from human factors engineering and observational research to analyze interruptions in the cognitive work of nurses. They found that most interruptions took place during the medication preparation process.
Potter P, Wolf L, Boxerman S, et al. J Nurs Adm. 2005 Jul-Aug;35(7-8):327-335.