Unintended consequences of patient online access to health records: a qualitative study in UK primary care.

Andrew Turner; Rebecca Morris; Lorraine McDonagh; Fiona Hamilton; Sarah Blake; Michelle Farr; Fiona Stevenson; Jon Banks; Helen Atherton; Dylan Rakhra; Gemma Lasseter; Gene Feder; Sue Ziebland; Emma Hyde; John Powell; Jeremy Horwood

Study

Unintended consequences of patient online access to health records: a qualitative study in UK primary care.

November 16, 2022

Turner A, Morris R, McDonagh L, et al. Br J Gen Pract. 2022;73(726):e67-e74.

View more articles from the same authors.

Patient access to electronic health records can improve engagement in care. This qualitative study involving patients and staff at general practices in the United Kingdom highlighted unintended consequences of online access to health records, including challenges with patient health literacy, decreased quality of documentation, and increases in staff workload.

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Unintended consequences of patient online access to health records: a qualitative study in UK primary care.

eSIMPLER: a dynamic, electronic health record-integrated checklist for clinical decision support during PICU daily rounds.

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