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Unintended consequences of patient online access to health records: a qualitative study in UK primary care.

Turner A, Morris R, McDonagh L, et al. Unintended consequences of patient online access to health records: a qualitative study in UK primary care. Br J Gen Pract. Epub 2022 Sep 5. 10.3399/bjgp.2021.0720

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November 16, 2022
Turner A, Morris R, McDonagh L, et al. Br J Gen Pract. 2022;73(726):e67-e74.

Patient access to electronic health records can improve engagement in care. This qualitative study involving patients and staff at general practices in the United Kingdom highlighted unintended consequences of online access to health records, including challenges with patient health literacy, decreased quality of documentation, and increases in staff workload.

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Turner A, Morris R, McDonagh L, et al. Unintended consequences of patient online access to health records: a qualitative study in UK primary care. Br J Gen Pract. Epub 2022 Sep 5. 10.3399/bjgp.2021.0720

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