Journal Article

Usability testing of a mobile app to report medication errors anonymously: mixed-methods approach.

George D, Hassali MA, Hss A-S. JMIR human factors. 2018;5:e12232.

This mixed-methods study examined the usability of a mobile application for reporting medication errors at a referral hospital in Malaysia. Usability improved over each of the three cycles of testing and iterative redesign, but physician and nurse testers expressed concern about whether the safety culture supported reporting.