Use of an appreciative inquiry approach to improve resident sign-out in an era of multiple shift changes.
Helms AS, Perez TE, Baltz J, et al. Use of an appreciative inquiry approach to improve resident sign-out in an era of multiple shift changes. J Gen Intern Med. 2012;27(3):287-91. doi:10.1007/s11606-011-1885-4.
Using direct observation and peer evaluation of resident signouts, this mixed-methods study identified residents whose signouts were of exceptional quality. Researchers then determined specific aspects of the high-performing residents' signouts to use as teaching strategies.