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Newspaper/Magazine Article

VA hospitals flooded with complaints about care.

Estes A. Boston Globe. September 16, 2017.

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September 27, 2017
Estes A. Boston Globe. September 16, 2017.

Psychological safety can empower staff to communicate concerns that affect patient safety. This newspaper article reports on Veterans Affairs staff concerns about safety hazards, consequences whistle-blowers have faced after speaking up about problems, and efforts to protect whistle-blowers and improve the safety of the system.