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PSNet: Patient Safety Network
Journal Article
Study

Varying rates of patient identity verification when using computerized provider order entry.

Fortman E, Hettinger AZ, Howe JL, et al. J Am Med Inform Asso. 2020.

Physicians from different health systems using two computerized provider order entry (CPOE) systems participated in simulated patient scenarios using eye movement recordings to determine whether the physician looked at patient-identifying information when placing orders. The rate of patient identification overall was 62%, but the rate varied by CPOE system. An expert panel identified three potential reasons for this variation – visual clutter and information density, the number of charts open at any given time, and the importance placed on patient identification verification by institutions.