View the world through a different lens: shadowing another provider.
Thompson DA, Holzmueller CG, Lubomski LH, et al. View the world through a different lens: shadowing another provider. Jt Comm J Qual Patient Saf. 2008;34(10):614-8, 561.
This article summarizes the method of shadowing another provider (SAP) as a tool to identify issues and improve communication and teamwork.