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PSNet: Patient Safety Network
Journal Article
Commentary

What constitutes effective team communication after an error?

Hart WM, Doerr P, Qian Y, et al. AMA J Ethics. 2020;22(4):E298-E304.

Communication has become a foci of improvement efforts across the spectrum of patient safety. This article discusses a surgical complication incident that illustrates the importance of transparency, disclosure and collaboration as elements of a successful approach to communication that can successfully manage the impact of an adverse incident.