What do we really know about crew resource management in healthcare?: An umbrella review on crew resource management and its effectiveness.
Crew resource management (CRM), originally developed in aviation, has become popular in healthcare as a method to train groups to function as teams, rather than as a collection of individuals. This review identified ambiguities in CRM definition, outcome, and information, and highlighted the need for future research to expand beyond acute care and to investigate the sustainability of lessons learned from CRM trainings.