Journal Article
Study

When doctors share visit notes with patients: a study of patient and doctor perceptions of documentation errors, safety opportunities and the patient–doctor relationship.

Bell SK; Mejilla R; Anselmo M; Darer JD; Elmore JG; Leveille S; Ngo L; Ralston JD; Delbanco T; Walker J.

An increasing number of organizations are providing patients access to their full medical records, including doctors' notes. This survey found that both patients and physicians felt patient access to notes improved satisfaction with the doctor–patient relationship. Approximately one-fourth of patients identified a possible documentation error in their records, illustrating the potential of this approach as a way to engage patients in safety efforts.