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Commentary
When mistakes multiply: how inadequate responses to medical mishaps erode trust in American medicine.
December 6, 2023
Schlesinger M, Grob R. Hastings Cent Rep. 2023;53(S2):s22-s32.
Involvement in patient safety incidents can erode patient trust in their own physicians and the healthcare system. This article summarizes the estimated frequency of lost trust after patient safety incidents, external factors contributing to mistrust, and approaches to restoring trust after incidents.
