When work harms: how better understanding of avoidable employee harm can improve employee safety, patient safety and healthcare quality.
Jones A, Neal A, Bailey S, et al. When work harms: how better understanding of avoidable employee harm can improve employee safety, patient safety and healthcare quality. BMJ Lead. 2024;8(1):59-62. doi:10.1136/leader-2023-000849.
The well-being of healthcare workers is essential to the delivery of high quality, safe care. This article proposes a definition of “avoidable employee harm” (e.g., retaliation for speaking up about safety concerns) and describes how prioritizing organizational safety culture can increase both employee and patient safety.