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Why an open disclosure procedure is and is not followed after an avoidable adverse event.

Carrillo I, Mira JJ, Guilabert M, et al. Why an open disclosure procedure is and is not followed after an avoidable adverse event. J Patient Saf. 2021;17(6):e529-e533. doi: 10.1097/pts.0000000000000405.

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September 8, 2021
Carrillo I, Mira JJ, Guilabert M, et al. J Patient Saf. 2021;17(6):e529-e533.

While prior research has shown patients want disclosure of adverse events, healthcare providers may still be hesitant to disclose and apologize. Factors that influence providers’ willingness to disclose errors and apologize include organizational support, experience in communicating errors, and expectations surrounding patient response. A culture of safety and a clear legal framework may increase providers’ willingness to disclose errors and apologize.

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Carrillo I, Mira JJ, Guilabert M, et al. Why an open disclosure procedure is and is not followed after an avoidable adverse event. J Patient Saf. 2021;17(6):e529-e533. doi: 10.1097/pts.0000000000000405.