Skip to main content
Study

Why patient summaries in electronic health records do not provide the cognitive support necessary for nurses' handoffs on medical and surgical units: insights from interviews and observations.

Staggers N, Clark L, Blaz JW, et al. Why patient summaries in electronic health records do not provide the cognitive support necessary for nurses' handoffs on medical and surgical units: insights from interviews and observations. Health informatics journal. 2011;17(3):209-23. doi:10.1177/1460458211405809.

Save

Print

Staggers N, Clark L, Blaz JW, et al. Health informatics journal. 2011;17:209-23.
| October 19, 2011

By enhancing providers' ability to transmit information in a concise and standardized fashion, electronic medical records (EMR) offer great promise for improving handoffs and signouts. However, this analysis of nursing handoffs at an institution with a commercial EMR found that the built-in patient summaries provided inadequate detail and flexibility for clinical signout purposes, forcing nurses to develop workarounds for transmitting key information. This finding reveals the importance of human factors engineering in designing information technology solutions for patient safety problems.

Save

Print

Cite
Citation

Staggers N, Clark L, Blaz JW, et al. Why patient summaries in electronic health records do not provide the cognitive support necessary for nurses' handoffs on medical and surgical units: insights from interviews and observations. Health informatics journal. 2011;17(3):209-23. doi:10.1177/1460458211405809.