Work-arounds in health care settings: literature review and research agenda.
Halbesleben JRB, Wakefield DS, Wakefield BJ. Work-arounds in health care settings: literature review and research agenda. Health Care Manage Rev. 2008;33(1):2-12. doi:10.1097/01.hmr.0000304495.95522.ca.
This article reviews the literature regarding work-arounds, discusses their impact on safety outcomes, and provides recommendations for future research.