Workarounds in the use of IS in healthcare: a case study of an electronic medication administration system.

Zhenbin Yang; Boon-Yuen Ng; Atreyi Kankanhalli; James Wei Luen Yip

Study

Workarounds in the use of IS in healthcare: a case study of an electronic medication administration system.

February 1, 2012

Yang Z, Ng B-Y, Kankanhalli A, et al. International Journal of Human-Computer Studies. 2011;70(1).

View more articles from the same authors.

This case study of electronic medical record implementation at a public hospital provides insight into the workarounds users employed to circumvent problems associated with the transition from a paper-based system to an electronic system.

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