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Workarounds in the use of IS in healthcare: a case study of an electronic medication administration system.
Yang Z, Ng B-Y, Kankanhalli A, et al. Workarounds in the use of IS in healthcare: A case study of an electronic medication administration system. International Journal of Human-Computer Studies. 2011;70(1). doi:10.1016/j.ijhcs.2011.08.002.
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February 1, 2012
Yang Z, Ng B-Y, Kankanhalli A, et al. International Journal of Human-Computer Studies. 2011;70(1).
This case study of electronic medical record implementation at a public hospital provides insight into the workarounds users employed to circumvent problems associated with the transition from a paper-based system to an electronic system.
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