Journal Article

Workarounds in the use of IS in healthcare: a case study of an electronic medication administration system.

Yang Z, Ng B-Y, Kankanhalli A, et al. International Journal of Human-Computer Studies. 2011;70.

This case study of electronic medical record implementation at a public hospital provides insight into the workarounds users employed to circumvent problems associated with the transition from a paper-based system to an electronic system.