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Working Knowledge: How Organizations Manage What They Know.

Davenport TH, Prusak L. Boston MA: Harvard Business School Press; 1998. ISBN: 0875846556.

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September 14, 2005
Davenport TH, Prusak L. Boston MA: Harvard Business School Press; 1998. ISBN: 0875846556.

Two innovators in management consulting introduce core concepts of knowledge management and implementation through storytelling, teamwork, and transparency.