Commentary You can say sorry. Citation Text: Feinmann J. You can say sorry. BMJ. 2009;339:b3057. doi:10.1136/bmj.40018.430972.4D. Copy Citation Format: DOIGoogle ScholarPubMedBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Save Save to your library Print Share Facebook Twitter Linkedin Copy URL August 12, 2009 Feinmann J. BMJ. 2009;339:b3057. View more articles from the same authors. This commentary discusses open disclosure programs in several countries and how they have achieved success. PubMed citation Available at Save Save to your library Print Share Facebook Twitter Linkedin Copy URL Cite Citation Citation Text: Feinmann J. You can say sorry. BMJ. 2009;339:b3057. doi:10.1136/bmj.40018.430972.4D. Copy Citation Format: DOIGoogle ScholarPubMedBibTeXEndNote X3 XMLEndNote 7 XMLEndnote taggedPubMedIdRIS Download Citation Related Resources From the Same Author(s) Safety first. February 25, 2009 Cutting out human error. November 19, 2008 Name and shame. 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Measurement and Monitoring of Safety Framework (MMSF): learning from its implementation in Canada. June 28, 2023
Hospital system barriers to rapid response team activation: a cognitive work analysis. February 18, 2015
Consumer participation in early detection of the deteriorating patient and call activation to rapid response systems: a literature review. October 7, 2015
Public sector organizational failure: a study of collective denial in the UK national health service. May 27, 2020
Nurses' perceptions and experiences of communication in the operating theatre: a focus group interview. February 22, 2006
The role of emotion in patient safety: are we brave enough to scratch beneath the surface? January 27, 2016
Inattentional blindness and failures to rescue the deteriorating patient in critical care, emergency and perioperative settings: four case scenarios. December 7, 2016
Can patients report patient safety incidents in a hospital setting? A systematic review. May 23, 2012
Engaging patients as safety partners: some considerations for ensuring a culturally and linguistically appropriate approach. November 12, 2008
Processes for disciplining nurses for unprofessional conduct of a serious nature: a critique. May 4, 2005
The importance of leadership in preventing healthcare–associated infection: results of a multisite qualitative study. September 15, 2010
How active resisters and organizational constipators affect health care–acquired infection prevention efforts. April 13, 2011
Infection prevention in long-term care: re-evaluating the system using a human factors engineering approach. February 13, 2019
Identifying potential medication discrepancies during medication reconciliation in the post-acute long-term care setting. July 17, 2019
The social dimensions of safety incident reporting in maternity care: the influence of working relationships and group processes. December 12, 2012
Understanding how rapid response systems may improve safety for the acutely ill patient: learning from the frontline. October 19, 2011
Distraction in the operating room: a narrative review of environmental and self-initiated distractions and their effect on anesthesia providers. December 16, 2020
When to err is inhuman: an examination of the influence of artificial intelligence-driven nursing care on patient safety. August 2, 2023
Preventing delayed and missed care by applying artificial intelligence to trigger radiology imaging follow-up. March 30, 2022
Supporting patient safety: examining communication within delivery suite teams through contrasting approaches to research observation. August 25, 2010
Recognising and responding to 'cutting corners' when providing nursing care: a qualitative study. October 12, 2016
'If no-one stops me, I'll make the mistake again': changing prescribing behaviours through feedback; a Perceptual Control Theory perspective. May 10, 2017
Safety measurement and monitoring in healthcare: a framework to guide clinical teams and healthcare organisations in maintaining safety. May 21, 2014
Supporting structures for team situation awareness and decision making: insights from four delivery suites. March 25, 2009
Fake and expired medications in simulation-based education: an underappreciated risk to patient safety. March 23, 2016
The role of patients and their relatives in 'speaking up' about their own safety—a qualitative study of acute illness. July 8, 2015
Exploring health care professionals' perceptions of incidents and incident reporting in rehabilitation settings. July 1, 2015
Scaffolding our systems? Patients and families 'reaching in' as a source of healthcare resilience. January 16, 2019
Moral distress, compassion fatigue, and perceptions about medication errors in certified critical care nurses. October 26, 2011
How common are cognitive errors in cases presented at emergency medicine resident morbidity and mortality conferences? July 25, 2018
Provider-patient communication and hospital ratings: perceived gaps and forward thinking about the effects of COVID-19. December 16, 2020
Types and effects of feedback for emergency ambulance staff: a systematic mixed studies review and meta-analysis. July 12, 2023
Measuring team hierarchy during high-stakes clinical decision making: development and validation of a new behavioral observation method. April 12, 2023
Comparison and interpretation of urinalysis performed by a nephrologist versus a hospital-based clinical laboratory. January 18, 2006
Measurement and monitoring of safety: impact and challenges of putting a conceptual framework into practice. April 11, 2018
Quantifying the burden of opioid medication errors in adult oncology and palliative care settings: a systematic review. June 1, 2016
Duty-hour limits and patient care and resident outcomes: can high-quality studies offer insight into complex relationships? May 22, 2013
A qualitative formative evaluation of a patient-centred patient safety intervention delivered in collaboration with hospital volunteers. August 2, 2017
Uptake of pharmacist recommendations by patients after discharge: implementation study of a patient-centered medicines review service. May 3, 2023
Equipped: overcoming barriers to change to improve quality of care (theories of change). March 18, 2015
The effectiveness of assertiveness communication training programs for healthcare professionals and students: a systematic review. November 15, 2017
The association between health care staff engagement and patient safety outcomes: a systematic review and meta-analysis. February 3, 2021
Exploring the "Black Box" of recommendation generation in local health care incident investigations: a scoping review. October 25, 2023
Medication errors and processes to reduce them in care homes in the United Kingdom: a scoping review. March 23, 2022
Patients' and doctors' views and experiences of the patient safety trajectory of breast cancer care. March 27, 2024
Identifying safety practices perceived as low value: an exploratory survey of healthcare staff in the United Kingdom and Australia. March 8, 2023
Patient perspectives on delays in diagnosis and treatment of cancer: a qualitative analysis of free-text data. December 7, 2016
Nurses' perceived skills and attitudes about updated safety concepts: impact on medication administration errors and practices. June 28, 2017
"Change is what can actually make the tough times better": a patient-centred patient safety intervention delivered in collaboration with hospital volunteers. November 14, 2018
What is known about adverse events in older medical hospital inpatients? A systematic review of the literature. September 4, 2013
Ascension Health's demonstration of full disclosure protocol for unexpected events during labor and delivery shows promise. February 5, 2014
What do patients and their carers do to support the safety of cancer treatment and care? A scoping review. December 14, 2022
Does team reflexivity impact teamwork and communication in interprofessional hospital-based healthcare teams? A systematic review and narrative synthesis. February 5, 2020
Hospitalwide adverse drug events before and after limiting weekly work hours of medical residents to 80. August 3, 2005
Admission handoff communications: clinician's shared understanding of patient severity of illness and problems. November 25, 2009
'Care left undone' during nursing shifts: associations with workload and perceived quality of care. August 14, 2013
The impacts of using community health volunteers to coach medication safety behaviors among rural elders with chronic illnesses. May 22, 2013
How do hospital inpatients conceptualise patient safety? A qualitative interview study using constructivist grounded theory. October 19, 2022
Proceed with reasonable care: when legal principles inform training to prevent harm during the childbirth. February 9, 2022
How U.S. teams advanced communication and resolution program adoption at local, state and national levels. January 13, 2021
Amid the COVID-19 pandemic, meaningful communication between family caregivers and residents of long-term care facilities is imperative. June 24, 2020
Medical error in the care of the unrepresented: disclosure and apology for a vulnerable patient population. September 25, 2019
Individual and team-based medical error disclosure: dialectical tensions among health care providers. August 28, 2019
When there's no one to whom an error can be disclosed, how should an error be handled? August 14, 2019
Can communication-and-resolution programs achieve their potential? Five key questions. December 19, 2018
Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology. June 14, 2017
Learning, Candour and Accountability. A Review of the Way NHS Trusts Review and Investigate the Deaths of Patients in England. February 8, 2017
Breaking the silence of the switch—increasing transparency about trainee participation in surgery. July 29, 2015