Your company's secret change agents.
The authors describe how to leverage "positive deviants," individuals within an organization who find unique ways to solve problems, to create organizational change. They provide six steps for implementing this approach, which calls for leaders to facilitate a group process and to encourage innovative thinking.
Pascale RT, Sternin J. Your company's secret change agents. Harv Bus Rev. 2005;83(5):72-81, 153.