Perspectives on Safety
Narrow Results Clear All
- Communication Improvement 1
- Education and Training 1
- Human Factors Engineering
- Quality Improvement Strategies 1
- Technologic Approaches 1
with commentary by Christopher Nemeth, PhD, Unintended Consequences, June 2011
This piece discusses how adopting new technology can have unintended effects.
with commentary by John Gosbee, MD, MS, Human Factors, November 2006
Certain phrases are famously oxymoronic: "jumbo shrimp," "military intelligence." We chuckle at such terms, but they do little harm. In the patient safety field, the term "expected complication" is both defeatist and ultimately self-fulfilling. For that...
Human Factors, November 2006
Don Norman, PhD, is well known for his books "The Design of Everyday Things" and "Emotional Design." Although not focused on health care, his work introduced many in health care to the concepts of human factors engineering and to the importance of thoughtful design in ensuring that technology is used for its intended purposes. He is cofounder of the Nielsen Norman Group, professor at Northwestern University, and former vice president of Apple Computer. Dr. Norman is now writing "The Design of Future Things," discussing the role that automation will play in our everyday lives. We asked Dr. Norman to speak with us about human-centered design.