Skip to main content

The PSNet Collection: All Content

The AHRQ PSNet Collection comprises an extensive selection of resources relevant to the patient safety community. These resources come in a variety of formats, including literature, research, tools, and Web sites. Resources are identified using the National Library of Medicine’s Medline database, various news and content aggregators, and the expertise of the AHRQ PSNet editorial and technical teams.

Search All Content

Search Tips
Selection
Format
Download
Filter By Author(s)
Advanced Filtering Mode
Date Ranges
Published Date
Original Publication Date
Original Publication Date
PSNet Publication Date
Selection
Format
Download
Displaying 1 - 2 of 2 Results
Vashi A, Rhodes K. Ann Emerg Med. 2011;57:315-322.e1.
Patients discharged from the emergency department (ED) are often unaware of their diagnosis, the expected course of illness, or indications for returning to seek further care. This qualitative study analyzed audiotapes of more than 800 ED discharges conducted by physicians or nurse practitioners, and found that most providers gave only minimal instructions and failed to use techniques such as teach back to ensure patient comprehension. As hospitalized patients have also been shown to lack understanding of their illness and plan of care, the onus is on clinicians to use recommended approaches to improving patient–provider communication.