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The PSNet Collection: All Content

The AHRQ PSNet Collection comprises an extensive selection of resources relevant to the patient safety community. These resources come in a variety of formats, including literature, research, tools, and Web sites. Resources are identified using the National Library of Medicine’s Medline database, various news and content aggregators, and the expertise of the AHRQ PSNet editorial and technical teams.

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Displaying 1 - 3 of 3 Results
Scott C, Gerardi D. Jt Comm J Qual Patient Saf. 2011;37:59-69.
In 2009, The Joint Commission issued a Sentinel Event Alert focused on adopting leadership standards to promote patient safety. A subsequent white paper provided comprehensive guidance to health care organizations around key leadership principles and topics. One element that these Joint Commission standards highlighted is the importance of a hospital’s conflict management system and continued efforts to promote effective communication and conflict resolution. This set of articles offers a strategic framework for leaders to address conflict as a key component of providing safe patient care. In part 1, the authors outline an approach to conflict (moving from conflict avoidance to engagement), the utility of a formal conflict assessment learning tool, and aligning the organizational mission to its conflict management practices. In part 2, the authors focus on designing a process for managing conflict and developing competencies for leaders to engage their leadership groups when they arise.
WebM&M Case December 1, 2007
… security, and, when appropriate, local authorities. … Debra Gerardi, RN, MPH, JD … Chair, Program on Healthcare … definitions; variations will occur from state to state. … DebraGerardiDebra Gerardi
Galt KA, Paschal KA, O'Brien RL, et al. J Patient Saf. 2008;2.
As the science of patient safety evolves, methods for teaching patient safety concepts are being developed as well. This article describes the development of a formal curriculum in patient safety that sought to enroll students in all health professions (medicine, nursing, pharmacy, physical/occupational therapy, dentistry, social work, and law). The course sought to communicate the basic concepts of patient safety, including the science of errors, the culture of safety, and the use of evidence to improve patient safety. The authors discuss the challenges of enrolling students from different disciplines and students' perceptions of the course.