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The PSNet Collection: All Content

The AHRQ PSNet Collection comprises an extensive selection of resources relevant to the patient safety community. These resources come in a variety of formats, including literature, research, tools, and Web sites. Resources are identified using the National Library of Medicine’s Medline database, various news and content aggregators, and the expertise of the AHRQ PSNet editorial and technical teams.

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Displaying 1 - 20 of 21 Results
Leveson N, Samost A, Dekker SWA, et al. J Patient Saf. 2020;16:162-167.
This article describes the use of a new accident analysis technique (CAST, or Causal Analysis based on Systems Theory), an alternative approach to root cause analysis. The CAST approach is based on the principle that accidents are not only the result of individual system component failures or errors but more generally result due to inadequate enforcement of constraints on the behavior of the system components (i.e., safety constraints enforced by controls, such as checklists).  Many adverse events (AEs) appear to be related to the design of the system involved and not attributable to unsafe individual behavior. This technique can be useful in identifying causal factors to help health care systems learn from mistakes and design systems-level changes to prevent future AEs.
Woods DD, Dekker S, Cook R, Johannesen L. Boca Raton, FL: CRC Press; 2017. ISBN: 9781317175537.
"Human error," the authors of this book argue, is an inherently misleading term.  Drawing on the field of complexity science, the authors contend that viewing error as a definable and measurable entity fails to account for the complex social and organizational dynamics that allow errors to occur. In this viewpoint, approaches to improving patient safety that focus on measuring adverse events and limiting variability are inherently limited, as they only measure practitioners' behaviors and do not account for the organizational characteristics and influences that establish a culture of safety. The book uses insights from high-reliability organizations and the field of human factors engineering to establish a new paradigm for analyzing safety across a variety of industries.
Alemzadeh H, Raman J, Leveson N, et al. PLoS One. 2016;11:e0151470.
Using an automated natural language processing tool, this retrospective study evaluated adverse events related to robotic surgery reported between 2000 and 2013. Device malfunctions contributed to many incidents, thus understanding these technical difficulties will be important for avoiding future harms.
Hollnagel E, Braithwaite J, Wears RL, eds. Aldershot, UK: Ashgate Publishing; 2013-2016; Boca Raton: Taylor & Francis; 2018; New York, NY: Routledge; 2019.
… context of health care activities such as handovers . … Hollnagel E, Braithwaite J, Wears RL, eds. Aldershot, UK: Ashgate … & Francis; 2018; New York, NY: Routledge; 2019. … RL … E. … J. … Wears … Hollnagel … Braithwaite … RL Wears … E. …
Hollnagel E, Wears RL, Braithwaite J. Middelfart, Denmark: Resilient Health Care Net; 2015.
… to achieve resilient systems to enhance safety. … Hollnagel E, Wears RL, Braithwaite J. Middelfart, Denmark: Resilient … Health Care Net; 2015. … Braithwaite J.safety IIsafety I … E. … RL … Jeffrey … Hollnagel … Wears … Braithwaite … E. …
Dekker SWA, Leveson NG. BMJ Qual Saf. 2015;24:7-9.
Highlighting how the systems approach is often misunderstood to ascribe responsibility for failure to the system when things go wrong, this commentary explains that the approach is instead meant to reduce variation and enhance individual responsibility and competence with standard procedures.
Hollnagel E. Aldershot, Hampshire, England: Ashgate; 2014. ISBN: 9781472423085.
Historically, the approach to patient safety has been more reactive rather than proactive, involving a response to adverse events and near misses after they occur. This book covers two perspectives of safety: Safety I, a reactive approach that emphasizes reducing adverse outcomes and Safety II, a proactive approach that focuses on ensuring actions go as planned. The author discusses how each approach has been applied in health care and other high-risk industries. A PSNet perspective explored what health care can learn from aviation, another high-risk industry.

LeCoze JC, Pettersen K, Reiman T, eds. Safety Sci. 2014;67:1-70.

… … Haavik … Dekker … Hunte … Westrum … Hale … Hopkins … Hollnagel … Nyce … Le Coze … Wears … Reiman … Aven … G. … K. … Hunte … Ron Westrum … Andrew Hale … Andrew Hopkins … Erik Hollnagel … James M. Nyce … Jean-Christophe Le Coze … Robert …
Fairbanks RJ, Wears RL, Woods DD, et al. Jt Comm J Qual Patient Saf. 2014;40:376-383.
Resilience is a characteristic that enables individuals to adapt to uncertain conditions in their work environment to prevent failure. Summarizing a workshop on how resilience can enhance patient safety, this commentary defines key elements of resilient organizations and provides examples of resilience engineering techniques applied in health care.

Hollnagel E, Pariès J, Woods DD et al eds. Farnham UK; Ashgate, 2011. ISBN: 9781472420749

… of both success and failure to drive improvement. … Hollnagel E, Pariès J, Woods DD et al eds.  Farnham UK; Ashgate, 2011. ISBN: 9781472420749 …

Fahlbruch B, Carroll JS, eds. Safety Sci. 2011;49(1):1-106  

… … Rollenhagen … Schöbel … Jørgensen … Stockholm … Manzey … Leveson … Wahlström … Tamuz … Franchois … Thomas … Ramanujam … M. Schöbel … K. Jørgensen … G. Stockholm … D. Manzey … NG Leveson … B. Wahlström … M. Tamuz … KE Franchois … EJ Thomas …

Healey AN, Catchpole K, Yule S, eds. Cogn Tech Work. 2008;10(4):249-333.  

This special issue focuses on improving safety in surgery containing articles on performance, crew resource management, skills training, and measurement.
Cook RI, Woods DD. Chapter in: Youngberg BJ, Hatlie, MJ, ed. Patient Safety Handbook, Sudbury, MA: Jones and Bartlett; 2004.
… identifying "error" is framed in the work of Rasmussen and Hollnagel. … Cook RI, Woods DD. Chapter in: Youngberg BJ, Hatlie, MJ, ed. Patient Safety …
Cook RI, Woods DD, Miller C. Chicago, IL: National Patient Safety Foundation; 1997.
… and a resource for further references. … Cook RI, Woods DD, Miller C. Chicago, IL: National Patient Safety Foundation; 1997. … RI … DD … C. … Cook … Woods … Miller … RI Cook … DD Woods … C. …

BMJ. 2000 Mar 18;320(7237):725-814.

… … van Haastregt JCM; Diederiks JPM; van Rossum E; Luc P de Witte; Crebolder HFJM; McL Wilson R; O'Leary DS: … … C. … S. … EJ … D. … S. … P. … A. … DM … DW … RI … M. … DD … DA … LJ … RA … BS … AW … JL … R. … Leape … Berwick … … Prior … Strange … Tizzard … Gaba … Bates … Cook … Render … Woods … Pietro … Shyavitz … Smith … Auerbach … Wu … …
Cook RI, Woods DD. Chapter In: Bogner MS, ed. Human Error in Medicine. Hillsdale NJ: Lawrence Erlbaum Associates, Inc; 2004.
… can be applied broadly throughout health care. … Cook RI, Woods DD. Chapter In: Bogner MS, ed. Human Error in Medicine. … NJ: Lawrence Erlbaum Associates, Inc; 2004. … RI … DD … MS … Cook … Woods … Bogner … RI Cook … DD Woods … MS …