… encouraging and sharing information with patients. … Chegini Z, Arab-Zozani M, Shariful Islam SM, et al. Barriers …

Clinician burnout, characterized by emotional exhaustion, depersonalization, and decreased sense of accomplishment, can result in worse patient safety outcomes. This study explores the association of nurse burnout and self-reported occurrence of adverse events during COVID-19. Results indicate higher levels of nurse burnout were correlated with increased perception of adverse events, such as patient and family verbal abuse, medication errors, and patient and family complaints. Recommendations for decreasing burnout include access to psychosocial support and human factors approaches.

Staff workload and stress can impact patient safety and increase the risk of an adverse event. A survey of hospital nurses in Iran found that job demands (“role stressors”) and stressors stemming from interpersonal relations were significant predictors of adverse events.