Families can offer a unique perspective to improve patient care. This study describes ways families keep patients safe from suicide during crisis resolution home treatment in the UK. Families increased safety by hiding medications or distracting patients who were in crisis. Challenges to involving families are detailed, as well as ways organizations can overcome those challenges.

The COVID-19 pandemic has led to patients delaying or forgoing necessary health care, which can contribute to diagnostic and treatment delays.  This retrospective cohort study used primary care data to investigate the indirect effect of the COVID-19 pandemic on primary care health care use and subsequent diagnoses among residents in a poor, urban area in the United Kingdom. Between March and May 2020, there was a 50% reduction in expected diagnoses for mental health conditions, as well as substantial decreases in diagnoses and associated medication prescriptions for circulatory system diseases and type 2 diabetes.  

This editorial proposes adapting a patient safety paradigm – Safety-I or Safety-II – to provide insights into suicidal behavioral, as it is a preventable outcome and health services play an important role in reducing its incidence. The new paradigm – Safety III – would incorporate on health services research combined with ethnography and strong patient/public involvement.