… between expectations of patients and regulators. … Bouwman R, Bomhoff M, Robben P, et al. Is there a mismatch between the perspectives …

Auditing for compliance with safety practices is performed frequently in the health care setting, both for learning and feedback as well as for regulatory purposes. In this survey study involving boards of directors and hospital leaders from 89 acute care hospitals in the Netherlands, researchers sought to identify factors for effective auditing and provide suggestions for how hospital boards can use such auditing practices to inform governance.

The investigators surveyed more than 400 patients who submitted complaints and found that patients participated in the process out of a desire to prevent such incidents from happening again.