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National Academies of Sciences, Engineering, and Medicine. Washington, DC: The National Academies Press: 2017. ISBN: 9780309461856.
Patient health literacy is a known challenge in health care safety. This publication reports on results of a multidisciplinary workshop that explored health literacy improvement strategies and tools to enhance the clarity of labels, patient instructions, and decision aids to support safe medication use.
National Academy of Sciences; National Academy of Medicine; IOM; NAS.
In recognition of the 15th anniversaries since To Err Is Human and Crossing the Quality Chasm were published, this symposium discussed accomplishments and persisting challenges in the fields of patient safety and quality improvement since those reports were released. The session featured Dr. Donald Berwick, Dr. Lucian Leape, and Carolyn Clancy as speakers.
Health Research and Educational Trust. September 15, 2015.
Patient engagement in their care can contribute to both their individual safety and organizational improvement efforts. This webinar reviewed the results of a national survey on patient engagement efforts in hospitals and explored two hospitals' successful initiatives.
Johnson B, Abraham M, Conway J, et al. Bethesda, MD: Institute for Family-Centered Care; April 2008.
This report summarizes results from a conference of consumers, health care professionals, and administrative leaders about improving the health care system and advancing patient-centered care. Key recommendations include involving patients and families in health care leadership, through measures such as patient advisory councils and partnering with community organizations. The report also emphasizes the role of health literacy in providing patient-centered care.
Washington DC: Alliance for Health Reform; October 5, 2005.
This briefing featured a moderated panel discussion on health care issues such as performance, insurance coverage, quality, and public and private sector roles in promoting change. The HealthCast, provided by, is available in video, audio, and transcript formats.