London, UK: Parliamentary and Health Service Ombudsman; 2021. ISBN 9781528627016.
A 52-year-old man complaining of intermittent left shoulder pain for several years was diagnosed with a rotator cuff injury and underwent left shoulder surgery. The patient received a routine follow-up X-ray four months later.
Cleghorn E. New York, NY: Dutton; 2021. ISBN: 9780593182956.
The Patient Safe-D(ischarge) program used standardized tools to educate patients about their discharge needs, test understanding of those needs, and improve medication reconciliation at admission and discharge. A quasi-randomized controlled trial of the program found that it significantly increased patients' understanding and knowledge of their diagnoses, treatment, and required follow-up care.
Medscape Medical News. May 12, 2021.