Health Service Journal. September 15-16, 2022. Manchester Central Convention Complex, Manchester UK.
Diagnostic error has been increasingly recognized as an important and evolving patient safety issue. This Primer applies well-established principles of diagnostic error and improvement of diagnostic accuracy to the topic of COVID-19.
Bever L, Chiu A. Washington Post. September 16, 2021.
Boston Children’s Hospital. April 15, 2021.
In this PSNet Annual Perspective, we review key findings related to improvement strategies when communicating with patients and different structured communication techniques to improve communication across providers. Lessons learned from innovative approaches explored under COVID-19 that could be considered as usual care resumes are also discussed.