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This toolkit provides information for hospitals to help reduce preventable readmissions among Medicaid patients. Building on hospital experience with utilizing the materials since 2014, this updated guide explains how to determine root causes for readmissions, evaluate existing interventions, develop a set of improvement strategies, and optimize care transition processes.

Infants discharged from the neonatal intensive care unit to home are particularly vulnerable to care coordination errors. This four-component toolkit includes materials to help hospitals implement a coach program to educate providers and families about common communication and health concerns that arise during this transition.

This toolkit provides resources to help augment testing processes in ambulatory care settings, including tools for identifying areas of concern and measuring improvements.

This Web site offers a toolkit to improve the safety of handoffs, patient transfers, and post-hospitalization medication use.

This column offers advice for consumers on what personal health and medical information to prepare before going to the emergency department.

This article shares several examples of errors made while verbally communicating medication orders and includes recommendations for safe practices.