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Washington, DC: VA Office of the Inspector General; June 28, 2022. Report No 21-03349-186.
London, UK: Parliamentary and Health Service Ombudsman; 2021. ISBN 9781528627016.
Washington, DC: Department of Veterans Affairs, Office of Inspector General. January 5, 2021. Report No. 20-01521-48.
de Bienassis K, Llena-Nozal A, Klazinga N for the Organisation for Economic Co-operation and Development. Paris, France: OECD Publishing; 2020. OECD Health Working Papers, No. 121.
Washington, DC: Department of Veterans Affairs, Office of Inspector General; September 3, 2020. Report No 19-09493-249.