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Interviews with frontline hospital staff and executive leaders revealed that they were generally supportive of engaging families and patients to promote infection prevention in the clinical setting when using a collaborative approach. Staff identified certain challenges including concerns related to the extent of responsibility patients and families should bear with regard to infection prevention as well as risks to infection control posed by patients themselves.

Falls are a persistent problem for hospitalized oncology patients, despite protocols to help prevent them. This improvement project tested strategies to engage care teams in fall prevention, including educating patients and families about the risk of falls to help reduce these sentinel events.