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This document shares goals and objectives to enhance use of automated dispensing devices for pharmacists, other practitioners, and information system professionals.

Despite improvements associated with health information technology (IT), consistently safe use has been difficult to achieve. This guideline describes the benefits and challenges associated with various components of health IT and suggests that enhanced interoperability and mandatory reporting for health IT errors are needed to improve safety.

This commentary suggests bar-code scanning as a tactic to improve reliability of the medication management process.