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Deficiencies after the New Electronic Health Record Go-Live at the Mann-Grandstaff VA Medical Center in Spokane, WA.

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Washington, DC: VA Office of Inspector General; March 17, 2022.

Electronic health record (EHR) implementation failures cause major disruptions to care delivery that can result in inefficiencies, misinformation, and unsafe care. This three-part investigation examines the impact of the new United States Veterans Affairs EHR system problems on medication management, care coordination, and problem reporting and resolution at one facility.

Machine learning is booming in medicine. It’s also facing a credibility crisis.

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Ross C. Stat News. June 2, 2021.

Artificial intelligence and machine learning are often promoted as tools with impressive potential for generating rapid improvements in healthcare decision making. This news story highlights how underlying problems and testing failures limit the trustworthiness of conclusions drawn by the systems.

Black or 'other'? Doctors may be relying on race to make decisions about your health.

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Smith J, Spodak C. CNN. April 25, 2021.

Race-adjusted decision making tools perpetuate the potential for diagnostic error and care delay. This article examines race correction as a form of bias in health care and discusses efforts to reduce the use of race-adjusted algorithms.

When health care moves online, many patients are left behind.

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Renault M. Wired Online. 2020.

The emergence of telemedicine as a primary mode of health care delivery in response to the COVID-19 pandemic is seen as a tool to improve safety and access, yet gaps in access to the requisite technologies exist. This article examines how technological limitations present safety issues to patients, such as unreliable access to personal computers, cell phones and robust internet connections.

Electronic Health Record (EHR) Safety and Usability: See What We Mean.

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MedStar Health National Center for Human Factors in Healthcare.

Electronic health records (EHR) optimize information functions in care environments while paradoxically introducing inefficiencies and opportunities for error due to usability problems. This series of videos draws from usability research to illustrate how ineffective EHR design can reduce the safety and reliability of care processes that rely on these systems.

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