The PSNet Collection

All for One and One for All: How Patient Safety Starts with Healthcare Workers.

Healthcare Excellence Canada. January 27, 2022, 12:00-1:00 PM (eastern).

Worker safety has emerged as a foundational component of a safe care environment. This webinar will discuss how organizational culture can contribute to or mitigate workplace factors that encourage error-prone conditions such as staff stress or burnout.

2022 Patient Safety Awareness Week.

Institute for Healthcare Improvement. March 13–19, 2022.

This website provides resources for promoting patient safety during Patient Safety Awareness Week. The annual observance is held in March.

Finding & Creating Joy in Work.

Institute for Healthcare Improvement. April 6 - June 15, 2022.

Burnout among health care workers negatively affects system improvement. This webinar series will highlight strategies to establish a healthy work environment that strengthens teamwork, staff engagement, and resilience. Instructors include Dr. Donald Berwick and Derek Feeley.

Redesigning Event Review with RCA2

Institute for Healthcare Improvement. March 15 - April 26, 2022.

Root cause analysis (RCA) is a widely recognized retrospective strategy for learning from failure that is challenging to implement. This series of webinars will feature an innovative approach to RCA that expands on the concept to facilitate its use in incident investigations. Instructors for the series will include Dr. Terry Fairbanks and Dr. Tejal K. Gandhi.

The International Forum on Quality and Safety in Healthcare Europe.

Institute for Healthcare Improvement and British Medical Journal. March 30 - April 1 2022, Gothenburg, Sweden.

This onsite conference offers an introduction to quality and safety improvement success and challenges drawing from international experiences. Course activities designed for a multidisciplinary audience supporting the theme of "Creating tomorrow today: how does quality improvement shape the “new normal” " will cover topics such as healthcare inequality, safety culture, and patient partnerships.

Patient Safety Executive Development Program.

Institute for Healthcare Improvement. March 17-23, 2022, Boston, MA.

Organization executives influence the success of patient safety improvement. This onsite workshop will highlight how leaders can use assessments, planning, and evidence to improve the safety culture at their organizations.

ISMP Medication Safety Intensive.

Institute for Safe Medication Practices. January 27-28, 2022.

This virtual workshop will explore tactics to ensure medication safety, including strategic planning, risk assessment, and Just Culture principles.

TeamSTEPPS Master Trainer Course.

AHA Training. March 6-7, 2021. Hyatt Regency Chicago, Chicago, IL.

This education program will present group-focused opportunities for participants to learn how to apply Agency for Healthcare Quality and Research TeamSTEPPS 2.0 curriculum methods to develop staff training and improve team communication in their organizations.

We Can’t Do This Alone! The Role That Patients, Family Members, and the General Public Play in Advancing Patient Safety.

Patient Safety Movement Foundation. January 25, 2022, 11:30 AM - 1:30 PM (eastern).

Successful patient safety improvements engage individuals across the continuum of care and administrative processes, including patients as advocates for change. This webinar will highlight the role of the patient in influencing legislation designed to affect systems of care to ensure safe practice.

TeamSTEPPS for Change Leaders and Champions.

AHA Training. January 13--February 24, 2022.

Change management skills are important for leaders to implement sustainable safety improvements. This virtual 7-session workshop will use the TeamSTEPPS model to structure organizational approaches for embedding teamwork foundations into processes that support enduring improvement efforts.

ReThink Clinical Reasoning Conference.

McMaster Faculty of Health Sciences Office of Continuing Professional Development, and McMaster Education Research, Innovation, and Theory. February 16, 2022 (10:00 AM –4:00 PM (eastern).

Clinical reasoning is vulnerable to a variety of cognitive and environmental conditions that can affect its accuracy. This virtual conference will explore how artificial intelligence, system influences, and social integrity impact clinical reasoning.

TeamSTEPPS Master Training Virtual Course.

AHA Team Training. January 26--March 30, 2022.

The TeamSTEPPS program was developed to support effective communication and teamwork in health care. This online series will prepare participants to guide their organizations through implementation of the TeamSTEPPS program. It is designed for individuals that are new to TeamSTEPPS processes.

Understanding SOPS Surveys--A Quick Primer for New Users.

Rockville, MD: Agency for Healthcare Research and Quality. January 12, 2:00-3:00 PM (eastern).

An organization’s understanding of its culture is foundational to patient safety. This webinar will introduce the AHRQ Surveys on Patient Safety Culture™ (SOPS®) program. The session will cover the types of surveys available and review resources available to best use the data to facilitate conversations and comparisons to inform improvement efforts.

New AHRQ SOPS® Workplace Safety Supplemental Items for Hospitals.

December 16, 2021.

The release of the Workplace Safety supplemental items for use in conjunction with the AHRQ Hospital Survey on Patient Safety Culture™ helps hospitals assess how their organizational culture supports workplace safety for providers and staff. This webinar provided background on the importance of workplace safety and introduce the Workplace Safety supplemental items.

CUSP Implementation Training.

Armstrong Institute for Patient Safety and Quality.

The comprehensive unit-based safety program (CUSP) approach emphasizes improving safety culture through a continuous process of reporting and learning from errors, improving teamwork, and engaging staff at all levels in safety efforts. Available on demand and live, this session covers how to utilize CUSP, including understanding and addressing challenges to implementation.

Improving Patient Safety with Human Factors Methods.

Armstrong Institute for Patient Safety and Quality. April 4, 8, 13, 2022.

Human factors engineering (HFE) is a primary strategy for advancing safety in health care. This virtual workshop will introduce HFE methods and discuss how they can be used to reduce risk through design improvements in a variety of process and interpersonal situations.

A Call to Action: Dedicated Medication Safety Transformation in the Perioperative Setting.

Institute for Safe Medication Practices. December 7, 2021. 1:00-2:30 PM (eastern).

Medication errors happen across the continuum of surgical care. This webinar will review results of a national survey revealing front line risks in perioperative settings and recommend practices for addressing these challenges to improve medication safety.

Patient Safety Certificate Program.

American Society for Healthcare Risk Management. Louisville, KY, April 4-9, 2022.

This onsite program will cover key patient safety concepts and how to apply them to improve safety. To help prepare attendees for designing and sustaining safety initiatives at their organizations, preconference activities will discuss safety culture, human factors, communication, and leadership development.

Patient, Medical, and Legal Perspectives of Unsafe Care.

Patient Safety Movement. October 29, 2021.

Effective response to medical harm involves a variety of perspectives that are aligned in purpose. This webinar discussed how different stakeholders might view approaches to medical error management. It described how strategies have changed from paternalistic to inclusive processes that consider the impact of mistakes on patients and families and the role of communication is key to achieving fair and honest resolution to adverse incidents.

Important Actions Community Pharmacists Need to Take Now to Reduce Potentially Harmful Dispensing Errors.

Institute for Safe Medication Practices. October 26, 2021.

Community pharmacies encounter a variety of challenges to medication safety. This webinar focused on high-alert medications and discuss unreliable medication delivery methods. The session also covered vaccination errors and how to prevent them.

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