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Human factors engineering or ergonomics (HFE) is a scientific discipline broadly focused on interactions among humans and other elements of a system.
Dr. Pascale Carayon, PhD, is a professor emerita in the Department of Industrial and Systems Engineering and the founding director of the Wisconsin Institute for Healthcare Systems Engineering (WIHSE). Dr. Nicole Werner, PhD, is an associate professor in the Department of Health and Wellness Design at the Indiana University School of Public Health-Bloomington. We spoke with both of them about the role of human factors engineering has in improving healthcare delivery and its role in patient safety.
Washington, DC: Veterans Affairs Office of Inspector General; 2022. Report No. 22-00818-03.
While electronic health records, computerized provider order entry, and clinical decision support have increased patient safety, they can also create new challenges such as alert fatigue. One medical center developed and implemented a program to identify and reduce the number of alerts clinicians encounter every day.
Patient falls are a never event and a frequent focus of patient safety and quality improvement projects. This pediatric ICU implemented a colored alert system based on fall risk assessments for all admitted patients.
Iyer R, Walker A, eds. Paediatr Anaesth. 2022;32(11):1176-1272.
Dixon-Woods M, Martin G, eds. Cambridge, UK: Cambridge University Press; 2022.
Farnborough, UK: Healthcare Safety Investigation Branch; 2022.
Rockville, MD: Agency for Healthcare Research and Quality. November 7, 2022.