Cleary M, Lees D, Lopez V. Issues Ment Health Nurs. 2018;39:980-982.
Effective apology behaviors improve opportunities for error resolution for clinicians, patients, and families. This commentary highlights the importance of expressing empathy, considering legal implications, and demonstrating individual, leadership, and organizational support of open disclosure.
Fukuda H, Imanaka Y. J Eval Clin Pract. 2009;15:451-9.
Through analyzing studies that evaluated cost, efficiency, and effectiveness of patient safety initiatives, this review found a limited ability to use such economic data across environments. The authors recommend criteria to better structure future assessments to enable findings to be more transferable.
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