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Gulland A. BMJ. 2014;348.
The Great Ormond Street Hospital Foundation NHS Trust received the 2014 Berwick Patient Safety Team Award for their project "Pursuing Zero by Building Sustainable Foundations for Safety," which applied recommendations generated in response to the Francis report. The program introduced a daily questionnaire for parents and patients about problems related to medication errors, equipment, communication, or organization of care, which was then reviewed with a nurse to immediately address concerns.
MacArthur Foundation.
Dr. Eric Coleman has enhanced care transitions by developing tools and processes to improve communication and reduce readmissions. The MacArthur Foundation has selected him as a 2012 Fellow and recipient of $500,000 (often called a "genius grant").
Anthony R, Ritter M, Davis R, et al. Jt Comm J Qual Patient Saf. 2005;31:566-72.
Authors from the 2005 American Hospital Association McKesson Quest for Quality Prize citation of merit recipient highlight their use of collaborative rounds, in which family members may participate, along with multimedia tools to enhance the patient's role in safety.
Lindblad B, Chilcott J, Rolls L. Joint Commission journal on quality and safety. 2004;30:551-8.
This rural hospital adopted a progressive approach to promote open communication with patients and families when disclosing medical errors. The initiative supported their efforts toward an improved patient safety culture.