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A better approach to medical malpractice claims? The University of Michigan experience.

Boothman RC; Blackwell AC; Campbell, Jr. DA; Commiskey E; Anderson S.

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August 5, 2009
Boothman RC; Blackwell AC; Campbell, Jr. DA; Commiskey E; Anderson S.
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This legal discussion shares one hospital system's approach to addressing error and apology in a proactive and sensitive way—that also makes smart business sense.

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Boothman RC; Blackwell AC; Campbell, Jr. DA; Commiskey E; Anderson S.

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