Sorry Works!

Ethical dilemma in missed melanoma: what to tell the patient and other providers.

Vangipuram R, Horner ME, Menter A. J Am Acad Dermatol. 2017;76:365-367.

Ethics in the pediatric emergency department: when mistakes happen: an approach to the process, evaluation, and response to medical errors.

Dreisinger N, Zapolsky N. Pediatr Emerg Care. 2017;33:128-131.

Learning through experience: influence of formal and informal training on medical error disclosure skills in residents.

Wong BM, Coffey M, Nousiainen MT, et al. J Grad Med Educ. 2017;9:66-72.

Frequency, expected effects, obstacles, and facilitators of disclosure of patient safety incidents: a systematic review.

Ock M, Lim SY, Jo MW, Lee SI. J Prev Med Public Health. 2017;50:68-82.

Eliciting the functional processes of apologizing for errors in health care: developing an explanatory model of apology.

Prothero MM, Morse JM. Glob Qual Nurs Res. 2017 Mar 9; [Epub ahead of print].

Learning, Candour and Accountability. A Review of the Way NHS Trusts Review and Investigate the Deaths of Patients in England.

Newcastle Upon Tyne, UK: Care Quality Commission; December 2016. CQC-356-122016.

Parent preferences for medical error disclosure: a qualitative study.

Coffey M, Espin S, Hahmann T, et al. Hosp Pediatr. 2017;7:24-30.

Disclosure of adverse events in pediatrics.

Committee on Medical Liability and Risk Management; Council on Quality Improvement and Patient Safety. Pediatrics. 2016;138(6).

ACOG Committee Opinion #681: disclosure and discussion of adverse events.

ACOG Committee on Patient Safety and Quality Improvement and Committee on Professional Liability. Obstet Gynecol. 2016;128:e257-e261.

Balancing doctor egos and errors.

Sweeney JF. Med Econ. November 10, 2016.

Case outcomes in a communication-and-resolution program in New York hospitals.

Mello MM, Greenberg Y, Senecal SK, Cohn JS. Health Serv Res. 2016;51(suppl 3):2583-2599.

The "Seven Pillars" response to patient safety incidents: effects on medical liability processes and outcomes.

Lambert BL, Centomani NM, Smith KM, et al. Health Serv Res. 2016;51(suppl 3):2491-2515.

JAMA professionalism: disclosure of medical error.

Levinson W, Yeung J, Ginsburg S. JAMA. 2016;316:764-765.

Surgeons' disclosures of clinical adverse events.

Elwy AR, Itani KMF, Bokhour BG, et al. JAMA Surg. 2016;151:1015-1021.

Patient safety: disclosure of medical errors and risk mitigation.

Moffatt-Bruce SD, Ferdinand FD, Fann JI. Ann Thorac Surg. 2016;102:358-362.

Patients and families as teachers: a mixed methods assessment of a collaborative learning model for medical error disclosure and prevention.

Langer T, Martinez W, Browning DM, Varrin P, Sarnoff Lee B, Bell SK. BMJ Qual Saf. 2016;25:615-625.

Hospitals that mess up are urged to confess.

Tozzi J. Bloomberg News Service. June 10, 2016.

Pathologists, patients and diagnostic errors—part 1 and part 2.

Miller N. The Pathologist. June 2016(20):18-29; July 2016(21):18-33.

AHRQ Communication and Optimal Resolution (CANDOR) Toolkit.

Rockville, MD: Agency for Healthcare Research and Quality; May 2016.

When a surgeon should just say 'I'm sorry'.

Cohen E. CNN. March 24, 2016.