Study
Published April 2004

Handoff strategies in settings with high consequences for failure: lessons for health care operations.

Classic

Patterson ES, Roth EM, Woods DD, Chow R, Gomes JO. Int J Qual Health Care. 2004;16:125-132.

Topics
Resource Type
- Journal Article
  - › Study
Approach to Improving Safety
- Structured Hand-offs
Safety Target
- Discontinuities, Gaps, and Hand-Off Problems
Target Audience
- Health Care Providers
Origin/Sponsor
- United States of America

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Patterson ES ; Roth EM ; Woods DD; et al. Handoff strategies in settings with high consequences for failure: lessons for health care operations. Int J Qual Health Care. 2004; 16: 125-132

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This study observed 21 different handoff strategies in space shuttle mission control, nuclear power generation, railroad dispatching, and ambulance dispatching to draw conclusions about best practices and their application to health care settings. Using direct observations and interviews, investigators categorized specific handoff objectives and their associated strategies across issues such as improving effectiveness, efficiency, access to data, coordination with others, and the ability to enable error detection. The authors review common strategies that proved successful across the four settings and for the listed objectives. They also discuss the application of their findings to health care settings with suggestions for potential implementation.

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