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Massó Guijarro P, Aranaz Andrés JM, Mira JJ, Perdiguero E, Aibar C. Qual Saf Health Care. 2010;19:144-147.
Massó Guijarro P ; Aranaz Andrés JM ; Mira JJ; et al. Adverse events in hospitals: the patient's point of view. Qual Saf Health Care. 2010; 19: 144-147
This systematic review evaluates the published literature on patients' perceptions of safety in hospitals, the ability of patients to detect adverse events, and their views on error disclosure. A Patient Safety Primer discusses these and other aspects of the role of patients in safety efforts.
Anatomy of an incident disclosure: the importance of dialogue.
Iedema R, Allen S. Jt Comm J Qual Patient Saf. 2012;38:435-442.
Culture, language, and patient safety: making the link.
Johnstone MJ, Kanitsaki O. Int J Qual Health Care. 2006;18:383-8.
Should health care providers be forced to apologise after things go wrong?
McLennan S, Walker S, Rich LE. J Bioeth Inq. 2014;11:431-435.
Massachusetts Alliance for Communication and Resolution Following Medical Injury.
Beth Israel Deaconess Medical Center and Massachusetts Medical Society.
Mistakes were made.
Weber DO. Hosp Health Networks Daily. February 25, 2014.
Patients do not always complain when they are dissatisfied: implications for service quality and patient safety.
Howard M, Fleming ML, Parker E. J Patient Saf. 2013;9:224-231.
Hospital reputation and perceptions of patient safety.
Mira JJ, Lorenzo S, Navarro I. Med Princ Pract. 2014;23:92-94.
Patient Notification Toolkit.
Atlanta, GA: Centers for Disease Control and Prevention; June 6, 2013.
Determining a patient's comfort in inquiring about healthcare providers' hand-washing behavior.
Clare CA, Afzal O, Knapp K, Viola D. J Patient Saf. 2013;9:68-74.
The Patient-Reported Incident in Hospital Instrument (PRIH-I): assessments of data quality, test–retest reliability and hospital-level reliability.
Bjertnaes O, Skudal KE, Iversen HH, Lindahl AK. BMJ Qual Saf. 2013;22;734-751.
Older adults' perceptions of feeling safe in urban and rural acute care.
Lasiter S, Duffy J. J Nurs Adm. 2013;43:30-66.
"It's like two worlds apart": an analysis of vulnerable patient handover practices at discharge from hospital.
Groene RO, Orrego C, Suñol R, Barach P, Groene O. BMJ Qual Saf. 2012;21:i67-i75.
Patient involvement in patient safety: the health-care professional's perspective.
Davis RE, Sevdalis N, Vincent CA. J Patient Saf. 2012;8:182-188.
Effects of an educational patient safety campaign on patients' safety behaviours and adverse events.
Schwappach DLB, Frank O, Buschmann U, Babst R. J Eval Clin Pract. 2013;19:285-291.
Putting the 'patient' in patient safety: a qualitative study of consumer experiences.
Rathert C, Brandt J, Williams ES. Health Expect. 2012;15:327-336.
Making inpatient medication reconciliation patient centered, clinically relevant and implementable: a consensus statement on key principles and necessary first steps.
Greenwald JL, Halasyamani L, Greene J, et al. J Hosp Med. 2010;5:477-485.
Project Red (Re-Engineered Discharge).
Boston, MA: Boston University Medical Center.
The relationship between patients' perception of care and measures of hospital quality and safety.
Isaac T, Zaslavsky AM, Cleary PD, Landon BE. Health Serv Res. 2010;45:1024-1040.
2009 Utah Sentinel Events Data Report.
Salt Lake City, UT: Utah Department of Health, Utah Hospitals & Health Systems Association, and HealthInsight; March 10, 2010.
Health Care Leader Action Guide to Reduce Avoidable Readmissions.
Osei-Anto A, Joshi M, Audet AJ, Berman A, Jencks SF. New York, NY: The Commonwealth Fund, The John Hartford Foundation, Health Research and Educational Trust; January 25, 2010.
In Conversation with…Gerald B. Hickson, MD
Lack of patient knowledge regarding hospital medications.
Cumbler E, Wald H, Kutner J. J Hosp Med. 2010;5-83-86.
Introduction of discharge plan to reduce adverse events within 72 hours of discharge from the ICU.
Williams TA, Leslie GD, Elliott N, Brearley L, Dobb GJ. J Nurs Care Qual. 2010;25:73-79.
Reengineering hospital discharge: a protocol to improve patient safety, reduce costs, and boost patient satisfaction.
Clancy CM. Am J Med Qual. 2009;24:344-346.
Transitions of Care Consensus Policy Statement American College of Physicians-Society of General Internal Medicine-Society of Hospital Medicine-American Geriatrics Society-American College of Emergency Physicians-Society of Academic Emergency Medicine.
Snow V, Beck D, Budnitz T, et al. J Gen Intern Med. 2009;24:971-976.
PSNET: Patient Safety Network
PSNet is produced for the Agency for Healthcare Research and Quality by a team of editors at the University of California, San Francisco with guidance from a prominent Technical Expert/Advisory Panel. The AHRQ PSNet site was designed and implemented by Silverchair.
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