• Book/Report
  • Published December 2012

The Essential Guide for Patient Safety Officers, Second Edition.

Leonard M, Frankel A, Federico F, Frush K, Haraden C, eds. Oakbrook Terrace, IL: Joint Commission Resources, Institute for Healthcare Improvement; 2013. ISBN: 9781599407036.

Highlighting the value of organizational change in improving patient outcomes, this guide provides lessons from Institute for Healthcare Improvement executive trainers detailing how organizations can launch and sustain initiatives to improve health care quality and safety with a focus on enhancing reliability. Chapters cover strategies to implement lasting improvements including: developing a culture of safety, involving leadership in improvement efforts, patient- and family-engagement, and applying human factors engineering to the design of health information technology.

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