Standards, audits, and saying I'm sorry: an engineer's family proposes solutions.
Approach to Improving Safety
- Audit and Feedback
- Legal and Policy Approaches
- Patient Disclosure
- Provider-Patient Communication
- Culture of Safety
Setting of Care
The author, who lost his brother to medical error, reflects on his family's frustrating experience with the hospital and legal system. He proposes that the medical profession can learn valuable lessons from the engineering safety culture.