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Shedding light on the dark side of doctor–patient interactions: verbal and nonverbal messages physicians communicate during error disclosures.

Hannawa AF. Shedding light on the dark side of doctor-patient interactions: verbal and nonverbal messages physicians communicate during error disclosures. Patient Educ Couns. 2011;84(3):344-351. doi:10.1016/j.pec.2011.04.030.

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June 29, 2011
Hannawa AF. Patient Educ Couns. 2011;84(3):344-351.
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This study analyzed hypothetical error disclosures by physicians to draw patterns of disclosure style that may have practice implications in teaching this important skill set.

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Hannawa AF. Shedding light on the dark side of doctor-patient interactions: verbal and nonverbal messages physicians communicate during error disclosures. Patient Educ Couns. 2011;84(3):344-351. doi:10.1016/j.pec.2011.04.030.

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